Github rejects my Student pack application FOR NO Reason

[bityar]

Hi everyone,

I am trying to pass verification with my Student ID, but it is in Ukrainian. I don’t know if this is important, but I waited for 7 hours, and for some reason I was rejected. However, no reason was provided.

[davevad93]

Hi @bityar,

Actually, it looks like you have a more recent application with a “Pending” status, which means that it wasn’t rejected, but is awaiting further review.

If you are rejected again after review, I recommend you translate your academic proof from Ukranian to English and then fill in your billing information and your GitHub profile with your translated full name exactly as it appears on your academic transcript. The automated system is unable to correctly read languages that don't use the Latin alphabet.

For further reference, take a look at this discussion, as this user solved it by doing this: #164204

[irfan-sec]

Hi @bityar,

it is to have your GitHub Student Pack application rejected without a clear reason, especially after waiting for several hours. Here are a few things to consider and some steps you can take:

Language of the Document:
GitHub usually accepts Student IDs in any language, but sometimes if the reviewers cannot verify the details (such as your name, the institution, or expiry date), it may lead to rejection. If your Student ID is in Ukrainian, consider also submitting an official translation or a note that explains the key details in English.

Photo Clarity & Information:
Make sure the photo or scan of your Student ID is clear and that all your information (name, institution, date, and your photo) is visible and not blocked or blurry.

Matching Details:
The name and details on your Student ID should match the information on your GitHub account and the email address you are using.

Other Proofs:
If possible, upload additional proof of enrollment, such as a current transcript, class schedule, or an official letter from your institution.

Retry & Contact Support:
You can try submitting your application again with clearer documentation and a brief explanation in English. If you continue to have trouble, you can contact GitHub Education Support directly:
GitHub Education Support

Be Patient:
Sometimes, reviews might take a little longer due to high volume. It's normal to wait up to 7 days, though most are processed sooner.

Summary:
Rejections are sometimes due to unclear documents or unverifiable information—especially if not in English. Try reapplying with a translation or extra note, and contact support if it happens again.

Let me know if you need help drafting a message or translating your details for the application!