Unable to activate free Copilot Pro after Student Developer Pack was approved

[go25dav]

Hi everyone,

Hi everyone,

I'm seeking some help with an issue regarding GitHub Copilot Pro.

My application for the Student Developer Pack was successfully approved more than 5 days ago. However, I am still unable to activate the free Copilot Pro subscription.

I have already followed the guides in the FAQ and checked the community discussions. When I go to the Copilot plans page, it only shows me the option to start a paid subscription, and it does not recognize my student eligibility for the free plan. I have also tried logging out, clearing my cache, and using a different browser, but the problem remains.

Has anyone else encountered this recently? Any advice on what I should do next would be greatly appreciated.

Thank you for your help!

[harsh-kakadiya1]

You've hit a common snag. It can take a few days for the free Copilot Pro benefit to activate after your Student Developer Pack is approved. Since it's been more than a few days, here's what to do:

Check the dedicated link: Sometimes, the special activation link in your welcome email works when the main page doesn't.

Contact GitHub Support: This is your best bet. Explain the situation, provide your username, and include screenshots of both your approved education pack page and the Copilot page asking for payment. They can manually activate it for you.

[soumik171]

You're absolutely right to expect access to GitHub Copilot Pro once your GitHub Student Developer Pack has been approved. Normally, eligible students should see the option to activate the free Copilot Pro subscription directly from the GitHub Copilot plans page, but clearly, something is misfiring in your case.

🧾 What You've Done (and Done Right)
You've already taken the correct steps:

✅ Application approved more than 5 days ago

✅ Verified eligibility via GitHub Student Developer Pack

✅ Checked the FAQ and community discussions

✅ Tried logging out, cache clearing, and even a different browser

Given all that, this sounds like either:

• a backend eligibility sync issue between the Student Pack and Copilot,

• Or a UI/API propagation delay or bug affecting a small subset of users (which sometimes occurs during updates or experiments on GitHub's side).

What to Do Next (Recommended Action)

1. Confirm the email linked to your Student Pack is the same one used for Copilot.
   If you're using different emails for your GitHub account and the Student Pack verification (e.g., university email vs. personal), GitHub might not associate the benefit properly.

2. Direct Contact: GitHub Education Support
   Since you're beyond the typical sync window (usually up to 72 hours), and part of the top-tier usage group, I strongly recommend opening a ticket directly with the GitHub Education Support team.

Here’s the link:
👉 https://support.github.com/contact/education

Use this category:

“GitHub Student Developer Pack → Issues with accessing Copilot Pro”

• Include this information:

• Your GitHub username

• Confirmation that your Student Developer Pack was approved (with date)

• Screenshot of the Copilot plans page showing only the paid options

• Mention that you've cleared cache, logged out/in, used alternate browsers

[davevad93]

Hi @go25dav,

You should have access to your benefits now.

You can claim your Copilot PRO offer on this signup link.

To redeem others benefits, go to the pack offers page, scroll down to the "All offers" section and select any offer that suits you.

In case you encounter a problem claiming any offer, I recommend you raise a ticket here, select "I am a verified student having trouble redeeming my Global Campus offers" and explain your issue.

[ChrisRoland]

Thanks a lot for this!

[shoaib842]

Hi @go25dav,

You should have access to your benefits now.

You can claim your Copilot PRO offer on this signup link.

To redeem others benefits, go to the pack offers page, scroll down to the "All offers" section and select any offer that suits you.

In case you encounter a problem claiming any offer, I recommend you raise a ticket here, select "I am a verified student having trouble redeeming my Global Campus offers" and explain your issue.

You comment should be at top